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RE: Unable to connect to certain sites... - 7/16/2008 4:12:18 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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In the same window, do this:
nslookup bankofamerica.com
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"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 4:29:10 PM
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Kat_D
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From: Where We Shake, Rattle & Roll!
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quote:
nslookup bankofamerica.com
It says: Server Unknown
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~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 4:30:36 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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Ok. Now try this:
nslookup bankofamerica.com 208.67.222.222
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 4:36:49 PM
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Kat_D
Posts: 3204
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quote:
nslookup bankofamerica.com 208.67.222.222
It said:
Server: rsolver1.opendns.com
Non Authoritive Answer: bankofamerica.com.domain_not_set.invalid
Hey! I appreciate all your efforts...I owe you big time!
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 4:43:51 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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This what I get from here:
C:\Documents and Settings\abcde>nslookup bankofamerica.com 208.67.222.222
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: bankofamerica.com.hsd1.nh.comcast.net
Address: 208.67.217.132
This looks like a big DNS problem on the Internet, though I am not a Domain Naming System expert and I admit I could be wrong. Could be some DNS servers have been polluted or have gone down or have been recently upgraded with bad code. Nothing you can do about it, as far as I know. Just wait it out. C7 or maybe one of the other CIS folks might be able to come up with something. If a light bulb goes on in my brain, I'll come back in & try to help some more.
EDIT: THIS IS BOGUS. WRONG SYNTAX. CORRECT VERSION IS BELOW. HUMBLEST APOLOGIES.
< Message edited by MWD -- 7/16/2008 5:11:06 PM >
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 4:48:58 PM
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Kat_D
Posts: 3204
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Thank you so much. I truly appreciate it. It happened the first time about a week ago and I just waited and was able to get on a couple of days later. Hopefully that will happen again.
Again, thank you!!!
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 4:55:08 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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My last reply was bogus. Sorry, folks. Please ignore that nslookup command. Will be back shortly.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:05:35 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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Sorry 'bout that.
Try this in the same command window. Do only the commands in red.
C:\Documents and Settings\abcde>nslookup
Default Server: cns.chelmsfdrdc2.ma.boston.comcast.net
Address: 68.87.71.226
> server 4.2.2.2
Default Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2
> bankofamerica.com
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2
Non-authoritative answer:
Name: bankofamerica.com
Addresses: 171.159.193.173, 171.161.161.173, 171.159.65.173
> exit
C:\Documents and Settings\abcde>
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:10:59 PM
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Kat_D
Posts: 3204
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okay...I did that.
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 5:12:32 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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Oh, so you're gonna keep me in suspense, huh? ;-)
What did you get? Same results as me? Did you get the same 171.x.x.x addresses for bankofamerica?
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:17:34 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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You're not dumb. You've just never done this before.
Your problem is something's wrong with your ISP's (Internet Service Provider's) DNS (Domain Naming System) server.
We will bypass it temporarily.
In the same command window, type ncpa.cpl
Right-click on Local Area Connections, click Properties, and let me know when the Properties window comes up.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:21:07 PM
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Kat_D
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Okay, properties is up.
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 5:21:50 PM
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MWD
Posts: 205
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From: New Hampshire
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That last letter in the command is a lowercase L, not the number 1.
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"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:23:31 PM
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Kat_D
Posts: 3204
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Yes, I just copied and pasted what you wrote. Properties for local area connections is up.
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 5:28:09 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
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Ok. Scroll down until you see Internet Protocol (TCP/IP), then click it once. Only ONCE. (And NOT the check box! The box must remain checked.) The line will turn blue.
Now click the Properties button, and let me know when you have the Internet Protocol (TCP/IP) Properties window up.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:30:50 PM
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Kat_D
Posts: 3204
Joined: 9/2/2005
From: Where We Shake, Rattle & Roll!
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version 6 or version 4 or does it matter?
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 5:32:41 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
Status: offline
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Try version 4 to start with and we'll see what happens.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:37:30 PM
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Kat_D
Posts: 3204
Joined: 9/2/2005
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O.K. I have to keep going out of properties to answer you...there is no minimizer on it, so I will have to bring it up again when you tell me what to do.
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 5:46:41 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
Status: offline
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You don't ever have to minimize anything to see a hidden window. Just do <ALT><TAB> to cycle through the windows on your desktop.
Bring that properties box back up, click TPC/IP version 4 so it turns blue, click Properties, and you will get the Internet Protocol (TCP/IP) Properties window.
In that window you should have 4 radio buttons. "Obtain an IP address automatically" and "Obtain DNS server address automatically" are probably selected.
Click the bottom radio button: "Use the following DNS server addresses."
Then, in the Preferred DNS server space, enter 4.2.2.2
You can just type 4.2.2.2 on the keyboard immediately after you click the radio button, and the fields will auto-position. Just make sure the preferred DNS server address ends up being 4.2.2.2
Then click OK.
Now you see the Local Area Connection Properties window again. Click OK there.
Now go back to your command window and type:
nslookup bankofamerica.com
...and tell me what you get.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 5:59:14 PM
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Kat_D
Posts: 3204
Joined: 9/2/2005
From: Where We Shake, Rattle & Roll!
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quote:
ORIGINAL: MWD
You don't ever have to minimize anything to see a hidden window. Just do <ALT><TAB> to cycle through the windows on your desktop.
Bring that properties box back up, click TPC/IP version 4 so it turns blue, click Properties, and you will get the Internet Protocol (TCP/IP) Properties window.
In that window you should have 4 radio buttons. "Obtain an IP address automatically" and "Obtain DNS server address automatically" are probably selected.
Click the bottom radio button: "Use the following DNS server addresses."
Then, in the Preferred DNS server space, enter 4.2.2.2
You can just type 4.2.2.2 on the keyboard immediately after you click the radio button, and the fields will auto-position. Just make sure the preferred DNS server address ends up being 4.2.2.2
Then click OK.
Now you see the Local Area Connection Properties window again. Click OK there.
Now go back to your command window and type:
nslookup bankofamerica.com
...and tell me what you get.
I had no idea about that alt tab...thank you!
171.159.65.173, 171.159.193.173, 171.161.161.173
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 6:02:01 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
Status: offline
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You should be good to go. Try getting to BOA and Wells Fargo web sites now. Let me know, then we'll do the cleanup.
_____________________________
"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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RE: Unable to connect to certain sites... - 7/16/2008 6:05:27 PM
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Kat_D
Posts: 3204
Joined: 9/2/2005
From: Where We Shake, Rattle & Roll!
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Nope, still timed out. Do I need to restart my computer?
_____________________________
~Kat
"...And God will wipe away every tear from their eyes...no more death, sorrow, nor crying."
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RE: Unable to connect to certain sites... - 7/16/2008 6:09:51 PM
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MWD
Posts: 205
Joined: 8/23/2006
From: New Hampshire
Status: offline
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No, you shouldn't have to. Go to http://clusty.com, enter Bank of America in the search field, and click on the (probably) first link. Let me know.
EDIT: http://clusty.com
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"The greatest trick the devil ever pulled was convincing the world he doesn't exist."
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