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RE: Police took about 30 minutes or longer to respond to our home alarm

 
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RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 3:34:35 AM   
Annie64


Posts: 762
Joined: 6/4/2007
From: Indianapolis, IN
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I was really interested in this thread because I work for an alarm company. I'm not surprised that the police took that long to respond to your alarm. Storms just about always increase alarm calls, and they are virtually always false alarms. But because you can never rule out the possibility that there may really be a problem, they do respond. True alarms are so rare that at my company, if we dispatch the police to an alarm and a person is actually arrested, or if we send the fire department to a location where there is an actual fire, we get a bonus on our next paycheck!

That's not to say the alarm is a waste of money. As other people have pointed out, just having one decreases your likelihood of being broken into. And if someone does break in to your home, the sound of the alarm will often frighten away the thief before they take anything.

Several people were telling you to get a gun for protection. I had an alarm one night at my work that really taught me something about that. The alarm was on a residence and there was no answer there so I called the police, then called the resident's cell phone number. The resident was on vacation, but she wanted me to call the police back right away and tell them that if there actually was a break-in at her home, there was a bigger problem. She had a gun in her house, so if the thief wasn't armed before, he was now. Fortunately, it was a false alarm.

One person suggested you call the alarm company again and ask if this was a common response time. Don't do that. The alarm company isn't related to the police and doesn't know how long it takes your police department to respond on average. The alarm dispatcher may not even be in your state. I work for a small alarm company in Indianapolis. We monitor several accounts in Boston.

One last thing: Be thankful you didn't have the opposite problem that we hear about often. A lot of police departments have gotten fed up with false alarms and have started ticketing people for them. Sometimes people have to pay $75-$100 for false alarms.

_____________________________

On Christ the solid rock I stand
ALL other ground is sinking sand.
Post #: 26
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 6:28:55 AM   
Random


Posts: 1083
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From: Zipperhead
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One other point, in most cases the alarm company can tell how the system was armed. For example, we can set ours for "stay" which is arming at night when we're home, or "away" which is for when no one is home. There are a couple differences between what is turned on in the two modes, for example if you do "stay" the motion sensor does not turn on.

So, if the alarm is set for away, and it goes off, the alarm company is going to assume that no one is home, and the police will definitely take that as a low priority. If it is set for "stay" and goes off, then their protocol might be different.

I also agree with Annie, a lot of police forces are charging for false alarms.

_____________________________

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Post #: 27
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 6:47:43 AM   
mapachito13

 

Posts: 1991
Joined: 10/1/2007
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So who protects your home when you are not there? Even doggies can't summon the police!

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And Justice for all!
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Post #: 28
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 11:25:18 AM   
TaoPoohBear


Posts: 317
Joined: 1/18/2008
Status: offline
quote:

ORIGINAL: mapachito13

So who protects your home when you are not there? Even doggies can't summon the police!

But doggies can get the intruder to scream for help!

I found a site about this -
What's the best defense against burglars in your home: Alarm system or dog?
Post #: 29
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 11:32:33 AM   
Zhi


Posts: 1179
Joined: 7/31/2007
Status: online
quote:

Several people were telling you to get a gun for protection. I had an alarm one night at my work that really taught me something about that. The alarm was on a residence and there was no answer there so I called the police, then called the resident's cell phone number. The resident was on vacation, but she wanted me to call the police back right away and tell them that if there actually was a break-in at her home, there was a bigger problem. She had a gun in her house, so if the thief wasn't armed before, he was now. Fortunately, it was a false alarm.


Mmm, we keep our guns in a digital safe and/or trigger locked. It's safer with the baby, and makes them less likely to be stolen and/or used by someone who shouldn't use them.

I consider proper securement of firearms to be part of responsible firearm ownership.

_____________________________

The optimist says the glass is half full. The pessimist says the glass is half empty. The engineer says the glass is twice as large as it needs to be.
Post #: 30
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 11:40:31 AM   
mapachito13

 

Posts: 1991
Joined: 10/1/2007
Status: offline
quote:

ORIGINAL: TaoPoohBear

quote:

ORIGINAL: mapachito13

So who protects your home when you are not there? Even doggies can't summon the police!

But doggies can get the intruder to scream for help!

I found a site about this -
What's the best defense against burglars in your home: Alarm system or dog?


LOL!

I voted for both. Oops! That wasn't an option!

_____________________________

Three Nails to protect us!
And Justice for all!
Peace Sells....But Who's Buying!
Post #: 31
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 3:35:58 PM   
phosadaud


Posts: 9204
Joined: 9/19/2005
From: Washington State
Status: offline
quote:

ORIGINAL: Zhi
Mmm, we keep our guns in a digital safe and/or trigger locked. It's safer with the baby, and makes them less likely to be stolen and/or used by someone who shouldn't use them.

I consider proper securement of firearms to be part of responsible firearm ownership.


That's good! Too often people get a gun to feel safer but they don't understand gun safety and end up putting themselves or their family in more danger because of it.

And I'll echo about some police departments charging for false alarms. They do where my church is. You get one "freebie", then you get charged after that. It's not a lot, but it does make you rethink how you do things.

_____________________________

~Kristin~

Thousands of years ago, cats were worshipped as Gods. Cats have never forgotten this.
Post #: 32
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 4:02:55 PM   
mapachito13

 

Posts: 1991
Joined: 10/1/2007
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quote:

ORIGINAL: phosadaud

quote:

ORIGINAL: Zhi
Mmm, we keep our guns in a digital safe and/or trigger locked. It's safer with the baby, and makes them less likely to be stolen and/or used by someone who shouldn't use them.

I consider proper securement of firearms to be part of responsible firearm ownership.


That's good! Too often people get a gun to feel safer but they don't understand gun safety and end up putting themselves or their family in more danger because of it.

And I'll echo about some police departments charging for false alarms. They do where my church is. You get one "freebie", then you get charged after that. It's not a lot, but it does make you rethink how you do things.


Only one? Wow, they allow up to six a year in my town. I got false alarms when I forgot to turn off the coffee pot in my office before going home. The heat from the empty pot I guess was just enough to set off the IR detectors. I moved the pot and no more false alarms!

_____________________________

Three Nails to protect us!
And Justice for all!
Peace Sells....But Who's Buying!
Post #: 33
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 4:08:38 PM   
phosadaud


Posts: 9204
Joined: 9/19/2005
From: Washington State
Status: offline
Yep! And after the first one, you get a letter in the mail telling you that from now on, you get charged...

I'm not sure what it's like in the town I live in (different from where my church is).

_____________________________

~Kristin~

Thousands of years ago, cats were worshipped as Gods. Cats have never forgotten this.
Post #: 34
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 4:12:11 PM   
mapachito13

 

Posts: 1991
Joined: 10/1/2007
Status: offline
quote:

ORIGINAL: phosadaud

Yep! And after the first one, you get a letter in the mail telling you that from now on, you get charged...

I'm not sure what it's like in the town I live in (different from where my church is).


They must take exception to interruptions to their donut breaks! OK all you LEOS put down the guns, I was just kidding!

_____________________________

Three Nails to protect us!
And Justice for all!
Peace Sells....But Who's Buying!
Post #: 35
RE: Police took about 30 minutes or longer to respond t... - 7/18/2008 4:21:25 PM   
phosadaud


Posts: 9204
Joined: 9/19/2005
From: Washington State
Status: offline
Actually, I get it. I've done a few ride alongs with this department and they stay extremely busy (they really need more patrol officers) - they're lucky to get a meal break, let alone a donut break! We actually did have a false alarm on one of those rides. So, I can see why they strongly encourage folks to be careful about false alarms.

_____________________________

~Kristin~

Thousands of years ago, cats were worshipped as Gods. Cats have never forgotten this.
Post #: 36
RE: Police took about 30 minutes or longer to respond t... - 7/19/2008 12:38:22 AM   
SovereignIsHe


Posts: 3745
Joined: 4/15/2005
Status: offline
quote:

ORIGINAL: mapachito13

So who protects your home when you are not there? Even doggies can't summon the police!


Claymore mines...

John
Post #: 37
RE: Police took about 30 minutes or longer to respond t... - 7/19/2008 8:29:44 AM   
SteveSund

 

Posts: 718
Joined: 11/8/2005
From: Michigan
Status: offline
quote:

ORIGINAL: SovereignIsHe

quote:

ORIGINAL: mapachito13

So who protects your home when you are not there? Even doggies can't summon the police!


Claymore mines...

John


Great idea, just remember, Front Towards Enemy.
Post #: 38
RE: Police took about 30 minutes or longer to respond t... - 7/20/2008 2:17:03 AM   
Annie64


Posts: 762
Joined: 6/4/2007
From: Indianapolis, IN
Status: offline
quote:

ORIGINAL: Random

One other point, in most cases the alarm company can tell how the system was armed. For example, we can set ours for "stay" which is arming at night when we're home, or "away" which is for when no one is home. There are a couple differences between what is turned on in the two modes, for example if you do "stay" the motion sensor does not turn on.

So, if the alarm is set for away, and it goes off, the alarm company is going to assume that no one is home, and the police will definitely take that as a low priority. If it is set for "stay" and goes off, then their protocol might be different.

I also agree with Annie, a lot of police forces are charging for false alarms.


Actually, alarm companies can't always tell whether an alarm is armed in stay or away mode. You can have it set up that way so that in the history it will say "armed in stay mode," or "armed in away mode," but it doesn't come to the computer screen with an alarm, so we don't make assumptions about whether or not someone is home. At least in our company, as well as the other one I have worked for, we always call first anyway. Nor have any police stations I have called ever asked for information on how a system was armed. It doesn't make a difference to the priority of alarms. Arming a system in stay or away mode makes a difference to how it works on your end, but it doesn't really make a difference to how an alarm is handled. Sorry.

_____________________________

On Christ the solid rock I stand
ALL other ground is sinking sand.
Post #: 39
RE: Police took about 30 minutes or longer to respond t... - 7/22/2008 7:41:34 PM   
Marcus.


Posts: 1360
Joined: 4/11/2005
Status: offline
I use this for my car and they can learn other skills that can transfer to the home and when it gets scary.









Actually I have a riot shotgun and a few pistols for the home.

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Post #: 40
RE: Police took about 30 minutes or longer to respond t... - 7/22/2008 9:55:59 PM   
garsyt


Posts: 2149
Joined: 4/12/2005
From: the bottom of the laundry basket
Status: offline
Actually where we live I'd be surprised if we had a response from the police within a half hour. They'd have to be in the neighborhood for that to happen. Fire and rescue is a bit faster, but it is unlikely that your home could be saved by the time they got here, unless you called right away and the fire wasn't out of control yet.

Our biggest problem is that we live in a teensy town that is on a county line so often there is a question as to which county's sheriff's department is responsible, especially when the problem involves parties from both sides of the line (school districts are split along county lines here and we do sometimes have altercations between teens from both sides of the line). Our town marshal is only part time as that is all we, as a town, can afford to pay him, and he does his best, but because he is part time and he has another job with the state patrol, he is not always available.

This isn't a problem so much for fire and rescue. They all just show up! Eventually. Considering the nearest VOLUNTEER station is 6 miles away, and the nearest station with full-time on-site personal is 10 miles out, we're just glad they show up!

Around here - your best defense is your neighbors. Getting to know your neighbors is key! Knowing each other, letting each other know when you are going to be away for a period of time, and being observant goes a long way. That and not being afraid to call things in even if it ends up being nothing.

Blessings,

Garsy

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Post #: 41
RE: Police took about 30 minutes or longer to respond t... - 7/22/2008 10:22:04 PM   
mapachito13

 

Posts: 1991
Joined: 10/1/2007
Status: offline
quote:

ORIGINAL: SovereignIsHe

quote:

ORIGINAL: mapachito13

So who protects your home when you are not there? Even doggies can't summon the police!


Claymore mines...

John


Did I tell you I have friends in the ATF?

_____________________________

Three Nails to protect us!
And Justice for all!
Peace Sells....But Who's Buying!
Post #: 42
RE: Police took about 30 minutes or longer to respond t... - 7/23/2008 10:58:16 AM   
Sophie11

 

Posts: 720
Joined: 1/24/2008
Status: offline
quote:

ORIGINAL: Marcus.

I use this for my car and they can learn other skills that can transfer to the home and when it gets scary.









Actually I have a riot shotgun and a few pistols for the home.

That's hilarious! I need to get one of those!
Post #: 43
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